A free guide for families
10 things to look for when you tour.
The walk-through checklist I use with families, with a one-page scorecard to fill in before you leave the parking lot.
Where should I send it?
It lands in your inbox in about a minute, with a short note from me every Tuesday after that. My help is free for families because communities pay my fee.
Already searching? Text me the city or zip code and the level of care your parent needs, and I'll start a shortlist with pricing.
What's inside
A real tour shows you more than a brochure, if you know where to look.
Walk in unannounced
Scheduled tours show you the home at its best. Drop in around a meal, or on a weekend, and watch how it runs when nobody is performing.
Notice the smell
Heavy air freshener is a flag. Cleanliness in the places nobody shows you is the truest signal.
Watch how staff talk to residents
Names, eye contact, sitting down. The way you'd watch a babysitter with your own child.
Ask about ratios and turnover
The exact question to ask about day shift, night shift, and how long caregivers stay, and what a good answer sounds like.
Eat the food
Dining is where quality of life is won or lost, every single day. If they won't let you join a meal, ask why.
Plus five more, and the scorecard
The activity calendar test, pricing in writing, move-out triggers, who to talk to besides the marketing director, and a one-page scorecard to fill in before you leave the parking lot.
Would you rather I do the legwork?
The checklist helps you judge a community once you're inside it. Finding the right three to tour, and what they actually cost, is what I do for families every week. Text me the city or zip code and the level of care, and I'll send a shortlist with pricing. It's free for families, since communities pay my referral fee.
When you're on the Treasure Coast, I'll tour with you.